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Business : Business Communication

Business Communication eBooks

You have selected the subject of Business Communication.
The eBooks in this subject are listed below.

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RESULTS: 41 to 50 of 313
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30 Minutes ... To Improve Your Telesales Techniques
By: de Winter, Chris
Published by: Kogan Page

Do you wish that your selling over the telephone could be more effective? Are you worried that you don't give the right impression to customers? If so, you need a crash course in improving your telesales techniques. more...

Price: $3.95


The 5 Paths to Persuasion
By: Miller, Robert B.; Williams, Gary A.
Published by: Business Plus

A provocative look at the extraordinary annual Burning Man festival—held each year before Labor Day, and drawing thousands of people from all walks of life to the forbidding Black Rock Desert in Nevada—spotlights the radically self-reliant and vibrantly creative community that gathers for a week-long stay that culminates in the burning of a symbolic wooden man. The glamorous and anarchic aspects of the makeshift city—ideas that are at once ingenious and unimaginable in normal society—include a three-story temple composed of discarded dinosaur puzzle pieces, a giant flame-spewing metal-lotus flower, and a glowing white whale sailing over the starry desert sky. The magnificent spirit of a festival where money and spectators are not allowed is captured here, bringing a piece of the whimsical, strange, and enlightened energy to those who've never participated as well as to veterans wishing to reminisce. more...

Price: $9.99


50 Communications Activities, Icebreakers, and Exercises
By: Garber, Peter
Published by: HRD Press

Have fun presenting these activities and build your employees’ communication skills in just minutes. Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness. 50 Communication Activities, Icebreakers and Activities is a great way to: Increase participants’ awareness of how they communicate; Help them to build expertise in a variety of essential skills and competencies; Prepare them to deal effectively with the many types of communication challenges they face every day. Each activity focuses on some facet of communication and includes a description, time guideline, purpose, resources, presentation, debrief, difficulty rating and variations to make implementation easy. Each individual activity takes only minutes to complete. Together this collection contains a wealth of insight, tips and guidance to prepare employees to become confident communicators who enjoy stronger relationships and greater success and satisfaction on the job. more...

Price: $149.95


8 Ways to Pin Down Evasive Clients
By: Qubein, Nido
Published by: Electronic & Database Publishing, Inc.

One of the most frustrating things that can happen in sales is to run into a person you simply cannot get to make a decision and sign an agreement. If you’ve been selling your expertise long enough, you know how it goes. The fact is that many professionals work a lot harder than they need to, because they accept those answers at face value and back off. Some even count those promises as sales, and start planning all the ways they’re going to spend the money they’re going to make—once the deal comes through. But, more often than not, they’re in for a rude awakening. When a prospective clients balks at approving an agreement, it poses several big problems. There are plenty of excellent reasons for any professional to become good at pinning down evasive clients. In this eReport, I want to highlight some powerful tactics for turning those prospects who balk into paying clients. more...

Price: $3.95


Advanced Presentations by Design
By: Abela, Andrew
Published by: Pfeiffer

Advanced Presentations by Design overturns much of the conventional wisdom and practice for creating presentations. Based on over 200 research studies from the fields of communication, marketing, psychology, multimedia, and law, it provides fact-based ans more...

Price: $45.00


Agricultural Land Redistribution
By: Binswanger-Mkhize, Hans P. (ed.)
Published by: The World Bank

Despite 250 years of land reform all over the World, important land inequalities remain, especially in Latin America and Southern Africa.While in these countries, there is near consensus on the need for redistribution, much controversy persists around how to redistribute land peacefully and legally, often blocking progress on implementation.This book focuses on the "how" of land redistribution in order to forge greater consensus among land reform practitioners and enable them to make better choices on the mechanisms of land reform. Reviews and case studies describe and analyze the alternative implementation options. more...

Price: $40.00


AMA Handbook of Business Letters, The
By: Seglin, Jeffrey L.; Coleman, Edward
Published by: AMACOM

More than 365 pre-typed, ready-to-use business letter for all occasions! more...

Price: $69.95


Annual Reports
By: Stittle, John
Published by: Gower

This book concentrates on ensuring that the 'corporate message' is communicated to stakeholders in a way that maximises the value of the annual report and outlines how this might best be achieved. It explains the importance not only of the quantitative (a more...

Price: $150.00


The Art of Asking
By: Fadem, Terry J.
Published by: Pearson Education

Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed!. Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track. Ask better questions, get better answers, achieve better results!. “Required reading for every leader who wishes to see his or herorganization flourish and career progress.”. Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson. “Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.”. Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture. “The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.”. Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte. We’ve all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The right goal is to solve the problem --and to build a more effective, collaborative organization where everyone learns from experience, and nobody’s too intimidated to tell the truth. That means asking the right questions in the right ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectiv more...

Price: $14.99


The Art of Asking Questions
By: Alessandra, Tony
Published by: Electronic & Database Publishing, Inc.

Find out what you need to know EVERY time with The Art of Asking Questions eReport. Every so often, there comes along a taciturn coworker, a stalwart boss, or an indecisive client. With each, there is one obstacle blocking your plan, your raise, or your ability to close a sale: Communication. What can you do to crumble the walls that are blocking your lines of communication with these people, and, for that matter, anyone else? The answer lies in the Art of Asking Questions! What do you think about this project? Can you support this decision? What can I do to help you? How would you deal with this problem? What’s your objective? How do you feel about this? The world is full of questions: good questions, silly questions, important questions, offensive questions. Questions can build rapport and trust, or foster suspicion and discord. Questions can open up a conversation, or slam it closed. Questions can generate information, or send the conversation shooting off on a tangent. Questions are the heart of communication. They pump fresh life into conversations. Asking good questions = Getting the right answers. Asking good questions is particularly important in organizations where working together to achieve a common purpose is dependant upon the members of the group, and their ability to understand one another clearly. Asking questions about how things are done, why they’re done, who’s responsible for doing them, and when they’re due, form the basis of organizational effectiveness. Imagine launching a new product, putting together a budget, improving a process, implementing a new policy, or reviewing employee performance without asking questions. The Information Age could not exist without questions. The Art of Asking Questions eReport will help you understand how to use questions to improve your communication, what types of questions to use, when to use them, and the strategies and techniques of artful questioning. I, Dr. Tony Alessandra, have decades more...

Price: $7.95


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